Booking fee

Our advertised prices include a booking fee of £25

As an example, a week marketed at £700 would show on your statement as being sold at £675.

Basic commission

Our basic commission is 15% plus VAT.

This is for us to market your property on our Lakeland Retreats website, Airbnb, around the web, and throughout the Lakes in general.

We don’t charge for

Marketing materials, Photography, or Video footage

Unless uniquely commissioned for your property by you

Registration fee

We don’t charge an annual registration fee

Management fee

Our monthly management fee of £25 per month protects you against things that might go wrong – call it an insurance policy, essential when you live away.

What’s Included in the Management Fee?


  • Excellent Year-Round Service – The service includes us being available to your guests at all times, 365 days a year and every evening in case of a problem.
  • Always High Standards – Regular, weekly visits carried out by our housekeeping team who ensure that our high standards of cleanliness and presentation are being met at all times
  • For Guests’ Arrivals – We also make sure the heating is on, leave a lamp on, and pop a pint of milk in the fridge for guests’ arrival. Rest assured, you’re in safe hands.

Not included

  • Maintenace – If things go wrong, we don’t charge a call-out fee but, if we do have to fix anything, our charge is £20 per hour plus the cost of parts.
  • Laundry & Linen – The costs for full clean and laundry vary but an average two-bedroom, two-bathroom cottage to include the hire of our quality linens, towels, bath mats, towels and oven gloves costs £75 per changeover, plus VAT.

Still have questions, take a look below

If there’s anything you’d like to know that we haven’t covered here, please let us know.

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