Lakeland Retreats

Lakeland Retreats is a family run business based in the heart of Ambleside. We provide holiday makers with a choice of hand picked, self catering properties from where to enjoy the beautiful Lake District.

We pride ourselves in having a personal approach to ensure we build strong relationships with our guests and owners.  We are very passionate about what we do and are excited about what the future holds. We are always looking to grow our portfolio of high quality cottages which we will manage personally.

Would you like to list your cottage with us?

Extremely passionate about our home

Ambleside has always been our home and our children have loved growing up here. Being extremely passionate about our local area, we will do everything we can to ensure our guests have a great holiday.

Our main prerogative is to ensure that all of our retreats are managed and maintained to a high standard, from small maintenance jobs to larger refurbishments. Michelle and I keep on top of the day to day running of the business to ensure we keep our services running to the highest standards.

Our team

Our local team have extensive knowledge of the area and our retreats.  Whether you are climbing Helvellyn, taking a cruise on Lake Windermere or simply want to take a few days to relax and enjoy the scenery, we will do our best to find the right property for you.

For all enquiries the office is open Monday-Saturday 9am-5pm on 015394 34011

We look forward to seeing you soon,

Michelle and Adam Wilkin

Meet the Owners

Michelle
Owner

I have almost 20 years of experience in the self-catering cottage industry having worked in the sector since leaving school. I then set up a very successful cleaning business called Diamond Cleaning based in Ambleside and eventually combined my knowledge and experience with that of my husband, Adam, to set up Lakeland Retreats. I love living and working in the Lakes and sharing my passion with our lovely owners and holidaymakers.

Adam
Owner

I’ve had many years of experience working for a large holiday letting agency as a Maintenance Man and assisting Michelle in her cleaning company, Diamond Cleaning.  In time, I set up my own Property Services company and eventually merged the two businesses to create Lakeland Retreats.  As well as working behind the scenes at our Ambleside and Windermere offices, I enjoy assisting owners with project managing and carrying out renovation works at their cottages.

Meet the Managers

Gerry
Sales & Service manager

Born and bred here in the Lakes, I’ve worked within the local tourism and property industry for well over 30 years as a Manager and Recruiter and love to share my knowledge and experience with our owners and holidaymakers. When I’m not working, I volunteer within the community and am happiest when walking the fells or along with one of Cumbria’s beaches with my gorgeous family and little dog, Ted.

Ross
Operations manager

Having previously managed hotels overseas, I am delighted to share my excitement for the tourism industry and enthusiasm for delivering great hospitality. I oversee the day to day operations of our Ambleside office, whilst ensuring that we work towards providing the most memorable experiences possible. If you’re looking for any tips on local places to eat and drink, I am your man!

Glyn
Marketing Manager

I love sharing the place my family has called home for 4 generations. From the quiet, picturesque landscape, to the adventurous peaks, there isn’t anything about my home here in the Lakes that I don’t love (even the rain?!). If you’re bringing your bike I have plenty of great trails I can recommend, from family saunters by the lakes to big mountains with techy drops, there’s something for all lovers of 2 wheels.

Meet the OFFICE Team

Andrea
Accounts Coordinator

With over 15 years of experience in the hospitality sector, I am extremely excited to be continuing my work within the industry, just now from a slightly different perspective. Day to day, I manage the businesses accounts and assist with other administrative tasks that help Lakeland Retreats run a smooth operation. For the leisurely walkers that love a view, I recommend taking a stroll up Orrest Head.

Shauna
Administration Coordinator

Having worked in the self-catering cottage industry for 8 years, I am delighted to carry on my work here at Lakeland Retreats! I deal with administrative tasks and am here to make your stay as smooth and enjoyable as possible! I love to spend all of my spare time up the fells so can provide recommendations from a leisurely stroll for the whole family to walks that aren’t for the faint-hearted.

Katy
Administration Coordinator

Vicki
Administration Coordinator

Meet the Housekeeping Team

Wendy
Retreat Coordinator

Jayne
Retreat Coordinator

Leah
Housekeeper

I am one of the Housekeepers here at Lakeland Retreats and I spend most of my time on the magnificent Pullwood Bay Estate, as well as working closely with our in-house laundry team to ensure high standards are maintained across all properties. When I’m not perfecting our cottages for your arrival, I love spending time with my son and listening to music.

mol
Housekeeper

Meet the Maintenace Team

Paul
Maintenance Coordinator

I’m Paul, one of the Maintenance Coordinators here at Lakeland Retreats. I’ve previously run an award-winning hotel in Ambleside and work for the local Fire Service so have a lot of local knowledge and vast experience of the tourism industry.  Along with Adam and the rest of our team, we ensure the retreats are maintained to a high standard for our owners and holidaymakers.

Ben
Maintenance Coordinator

I’m an elite road runner from the North of England with a 10k personal best of 30.40mins, something I’m looking to break going forward. I have a love of the trails and have often raced cross-country. My attention to detail comes in handy, be it for a running training plan or maintaining the Lakeland Retreats high standards for our owners and holidaymakers.

George
Maintenance Coordinator

Stan
The Top Dog

I’m the longest serving member of the team here at Lakeland Retreats and at nearly 70 in dog years, I’m also the oldest! I’m getting on in years now so can’t run up and down the hills like I used to and have all but retired from my film career that featured me running around our beautiful retreats and showing off in front of the camera. These days, you can find me resting at home, curled up in front of the wood burner waiting for dinner time!

Fred
Office Junior

I’m a Great Dane and I still have a lot of growing to do. I’m a little clumsy due to my extra long limbs and am the size of a small horse but I’m very loving and like nothing better than to sit near you, next to you, or on you, literally! I enjoy going for walks with Stanley, I love putting my pyjamas on for bed and having lots of cuddles with my human family. I’m looking forward to developing my acting career and starring in a few more retreat videos.

Ambleside Office

Lakeland Retreats
Knott Street
Ambleside
Cumbria
LA22 0EB
United Kingdom

015394 34011

Windermere Office

Lakeland Retreats
52A Main Rd
Windermere
Cumbria
LA23 1DX
United Kingdom

015394 45989

Company number: 10378231