“A local family company sharing our love of the Lakes through beautiful holiday cottages and excellent customer service”

(5 out of 5) based on 12 reviews

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(5 out of 5) - based on 12 reviews.

Respond to Lakeland Retreats

  • Thankyou Thankyou Thankyou for our wonderful holiday at Peacock cottage. It was beautiful & as a company your second to none. I’ve read some shocking reviews about other Lakeland companies which is extremely off-putting. Lakeland retreats you are simply the best. We had a little issue with a radiator & was rectified before we got back to the cottage after nipping out for supplies. You get our vote all day long. What a fantastic company you are.

  • Ruth says:

    Thank you so much. We have been really impressed with the level of service and response that you have provided at every stage from booking to leaving. I would not wish you to be bigheaded but you compare very favourably with another local lettings company (that we have used several times as we love two of their properties unfortunately), and more the more national companies like Sykes and Hoseasons who really don’t know the properties at all. So we have booked again.
    My cousin recommended you and am so glad he did. We had a wonderful time together over the new year. Thank you again. With every good wish.

  • Paul says:

    The house is everything and more than you read or see on the web site. The kitchen and dining area is a fantastic social area and the living room slows everything down with the focal point wood burner a welcome confort. All bedrooms are a good size with an excellent ensuite facility and the views from some are breathtaking in the early /late sun. Once the sun has gone the quiet is deafening with nocturnal sounds the only distractions. Outside, the garden is more than big and safe enough for pets to play happily and their is plenty of car parking space to the rear. It’s just a short walk into the beautiful town of Windermere with its wonderful shops and lake side location, ideal for its water sports. I cannot fault our stay at Oakland West.

  • Rebecca Pritchett says:

    I have just returned from a stay in Gingerbread Cottage in Hawkshead, which was just an idyllic little cottage in an excellent location. A perfectly cosy retreat, which is just what I needed. I felt like it was a cottage straight out of a Christmas movie! The staff at Lakeland Retreats were amazing from the beginning; very quick to respond to emails and went above and beyond when I had to cancel my original weekend date due to Covid, liaising with the owners to re-arrange my weekend at no extra cost which was beyond generous. I highly recommend Lakeland retreats and will definitely be booking through them again and have already passed their details on to friends and family.

  • Alexander Cowan says:

    Just returned from another stay with Lakeland Retreats. From the moment this company took over managing our favourite cottage it has felt like dealing with a family instead of a business. My thanks go out to Michelle, Adam and the team for enabling us to have a stress free week away from our busy lives. They are always willing to accommodate our requests, nothing seems too much to ask. Their response to a maintenance request was instantaneous and they were willing to work around our schedule before sending an engineer out, a special thanks to Shauna for helping with this.

    Lakeland Retreats are a gift to visitors staying in the Lake District, a well presented website with a great variety of places to choose from. Their customer care service is second to none that we have used whilst staying in this area of the Lakes. They just care and enjoy what they do, this gives us the confidence to book with them time and time again.

    Next year’s holiday is already booked and we cannot wait to return.

    Thank you all so much.

    Kind Regards,

    Alexander and Eimear

  • Annabell Johns says:

    I would just like to comment on the amazing customer service I have received from Gee and Shauna.
    Prior to making my booking, I contacted Lakeland Retreats for further information on various properties and I can honestly say it was so refreshing to deal with a company who answered emails in such a professional way; always friendly, honest and happy to answer any questions in such a timely manner.
    Lakeland Retreats will my first ‘go-to’ when booking holidays in the Lake District.

  • Nicky says:

    Brilliant accommodation, couldn’t fault it, clean spacious and modern but still cosy. Even a Christmas tree was provided! Great family business with excellent customer service, would highly recommend.

  • Ann Storey says:

    I want to comment on the amazing service and support we received from Michelle and Tracy at Lakeland Retreats
    I always think the test for a business is when there are problems and these last months have certainly redefined problems. Throughout we received timely communications with a proactive approach giving us options and support.
    It is wonderful to be able to support a local, family run business and their commitment to doing their best for both guests and property owners is evident in everything they do.
    We will definitely continue to rent their properties and highly recommend them.

  • Jan says:

    Had a fabulous time this weekend at 1 Cote Howe Cottage in Rydal with our family great location for walking and visiting the lakes it’s a spacious House,Immaculate and well equipped in a quite location will definitely be going again.

  • Steve M says:

    This was our 4th time with Lakeland Retreats, the team are all very friendly, helpful and flexible, communication is spot on. A very well run company that we shall be using again.

    The properties we have stayed in have all been superb and well kept.

    Highly recommended, thank you.

  • Rob Pressler says:

    Long weekend stay at Middlebeck Cottage in Ambleside on October 2019. Michelle at Lakeland Retreats was so friendly and helpful, both before our visit and on arrival. Perfect, peaceful spot but only 10 minutes to Ambleside. The cottage had everything we needed and log burner was very welcome. Thanks also for the welcome hamper. Would definitely recommend and hope to return soon. Thanks so much

  • G & J says:

    Michelle and Tracy of Lakeland Retreats are passionate about their customer service and, from booking until after we had left, could not have been more helpful in making our stay a memorable one.
    This was our second stay at Riverside Lodge which has a wonderful setting on the edge of Ambleside. The property has a relaxing garden on the banks of the River Rothay.
    The Lodge itself possesses spacious accommodation for 6 people. The kitchen is extremely well equipped with a more than ample amount of crockery, glassware, cutlery and cooking equipment.
    The ground floor’s generous sized room for wet gear, is a more than useful addition given the Lake District climate!!
    The real icing on the cake is the full sized snooker/Pool table in the Games room; on first seeing it our 9 year old nephew thought all his Christmas’s had come at once and it certainly provided many hours of family competition. The Games room’s integral snug area, with its log fired stove, means that ‘spectators’ can relax and watch the fun!!
    Riverside Lodge is a great family/friends retreat both within easy walking distance of the town and you can set off for lovely walks straight from the Lodge’s door – we will definitely be returning.

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